Service Design Service Design

LG Sherlock’s services will cater for councils with varying degrees of data analytics systems currently in place.   The system is designed to help councils learn to better put their data to work – no matter what resources that council has currently. 

Councils will be able to gradually increase their use of the service, as their need for data evolves over time.

LG Sherlock will provide three service levels: 

1. Reporting as a service:

This tier offers online reporting dashboard solutions for councils. These dashboards will range in usage and application, from executive-level dashboards through to reporting dashboards for key lines of business. 

2. Analytics as a service:

Analytics as a service offers councils online access to data visualisation tools to help with high-level analysis activities. Councils can use this for everything from generating annual reports, gathering information for their communications channels, or undertaking simple data analysis activities. 

3. Projects as a service:

The final, and most complex, tier is projects as a service, which will adopt a more involved approach to data analysis through partnerships with other organisations and research projects undertaken to solve specific council problems. 

During 2018, much preliminary work has been undertaken to lay solid foundations for the ongoing development of LG Sherlock.

In late 2018 and into 2019 we will see significant industry engagement and the Sherlock Team working closely with Councils to design and develop modules and tools that will add value to Councils based on Council input.